The holiday season is a time for celebration, but unfortunately, it’s also a time when fraudsters take advantage of increased shopping and online activity. Here are some essential tips to avoid debit card fraud and financial scams during the holidays:
Shop from Trusted Retailers
- Whether shopping in-store or online, always make sure you’re buying from reputable, well-known retailers. Stick to websites with secure payment systems (look for “https” in the URL).
- Do not click shopping links from emails even if it looks like it is from a known business. Go directly to the site.
Beware of Phishing Scams
- Be extra cautious about unsolicited emails, text messages, or phone calls that ask for your debit card or personal details. Scammers often pose as retailers or banks, claiming there is an urgent issue with your account or offering limited-time deals.
- Never click on links in emails or messages from unfamiliar sources. Always verify the authenticity of any communication by contacting the company directly.
Monitor Your Accounts Regularly
- Keep a close eye on your bank statements and transaction history. Any unauthorized charges should be reported to us immediately.
- Sign up for Notifi which offers alerts via text or email so you can stay informed of any activity on your account in real time.
If you see anything you do not understand or that looks suspicious, or if you suspect that any fraudulent transactions have taken place:
- Shut off your debit card through your mobile application using MyCards.
- Contact us immediately at 800-246-2009.
